seth
2008-12-21 17:46:47 UTC
I have 1 exchange 2003 sp2 server running on windows 2003 sp2.
I inherited it with 1 storage group with everyone's mailbox in one database.
Last few months I started noticing that after I attempted to purge a
mailbox, it really didn't purge it and stayed in the list with a red x. I
then noticed that in the application log it was showing this:
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 1203
Date: 12/21/2008
Time: 12:09:16 PM
User: N/A
Computer: <server>
Description:
Failed to delete the mailbox of /O=<domain>/OU=FIRST ADMINISTRATIVE
GROUP/CN=RECIPIENTS/CN=<user> with error 0x8004010f.
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 10001
Date: 12/21/2008
Time: 12:09:16 PM
User: N/A
Computer: <server>
Description:
The folder with folder ID 2-710AB1B could not be deleted. Additional
information: 0x8004010f.
I found kb articles that talked about how this can be ignored if the mailbox
was never accessed or because of a guid issue; though that isn't the case
here, and applied only to exchange 5 or 2007.
I then thought it was some sort of database corruption. I could have taken
the database offline to run eseutil, but I don't know how long it would take
with nearly 100gb database. To avoid downtime for users, I decided to move
everyone to separate databases so I can take this one offline and work with
it (at the same time organize mailboxes a little better). I'm about 90%
complete in that and all users are working fine on the new mailbox
locations. The only issue that occured with moving the mailboxes is that
after it copied to the new database and updated AD, it didn't purge from the
old mailbox (still in original store, detached) and the above errors
appeared every time.
I just tried to purge a mailbox from one of the newly created databases and
it failed, with the same error. I know the error code means
mapi_e_not_found but I have no idea what else could be causing this. Anyone
have any ideas?
I inherited it with 1 storage group with everyone's mailbox in one database.
Last few months I started noticing that after I attempted to purge a
mailbox, it really didn't purge it and stayed in the list with a red x. I
then noticed that in the application log it was showing this:
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 1203
Date: 12/21/2008
Time: 12:09:16 PM
User: N/A
Computer: <server>
Description:
Failed to delete the mailbox of /O=<domain>/OU=FIRST ADMINISTRATIVE
GROUP/CN=RECIPIENTS/CN=<user> with error 0x8004010f.
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 10001
Date: 12/21/2008
Time: 12:09:16 PM
User: N/A
Computer: <server>
Description:
The folder with folder ID 2-710AB1B could not be deleted. Additional
information: 0x8004010f.
I found kb articles that talked about how this can be ignored if the mailbox
was never accessed or because of a guid issue; though that isn't the case
here, and applied only to exchange 5 or 2007.
I then thought it was some sort of database corruption. I could have taken
the database offline to run eseutil, but I don't know how long it would take
with nearly 100gb database. To avoid downtime for users, I decided to move
everyone to separate databases so I can take this one offline and work with
it (at the same time organize mailboxes a little better). I'm about 90%
complete in that and all users are working fine on the new mailbox
locations. The only issue that occured with moving the mailboxes is that
after it copied to the new database and updated AD, it didn't purge from the
old mailbox (still in original store, detached) and the above errors
appeared every time.
I just tried to purge a mailbox from one of the newly created databases and
it failed, with the same error. I know the error code means
mapi_e_not_found but I have no idea what else could be causing this. Anyone
have any ideas?