Changing Exchange 2007 message size doesn't work

Discussion:

(too old to reply)

Miha

2008-09-15 19:57:08 UTC

Hi
I have a new install of Exchange 2007, Using Outlook 200/2007 I'm getting
the following error when trying to send an e-mail with an attachment larger
than 10 MB (from any account): error (0x80040610) : 'The message being sent
exceeds the message size established for this user.'
The e-mail doesn't even really try to send, it just sits in the outbox.
Outlook is setup in Exchange server cached mode. I have searched the
Internet and found advice on checking/changing the following values in the
new Exchange Management Shell (the command line tool for managing Exchange
2007):

get-sendconnector shows the send connector has a MaxMessageSize of 15MB
(which I changed from the default setting of 10MB)
get-recieveconnector shows both the default (port 25) and client (port 587)
recieve connectors have a MaxMessageSize of 15MB (which I also changed from
the default of 10MB)
get-transportconfig shows MaxSendSize and MaxReceiveSize are 15MB.
get-Mailbox shows MaxSendSize and MaxReceiveSize are unlimited.

I've restarted the MS Exchange Transport Service twice, which had no effect
and then I've also rebooted the server. I can receive file attachments
larger than 10 MB sent from the Internet (outside of the exchange server,
not user to user within), so that limit change from 10MB to 15MB seems to
have taken effect, but sending files larger than 10MB inside organization
doesn't work.
Any ideas what to do next?
Regards,Miha

Andy David {MVP}

2008-09-15 20:27:14 UTC

Permalink

Post by Miha
Hi
I have a new install of Exchange 2007, Using Outlook 200/2007 I'm getting
the following error when trying to send an e-mail with an attachment larger
than 10 MB (from any account): error (0x80040610) : 'The message being sent
exceeds the message size established for this user.'
The e-mail doesn't even really try to send, it just sits in the outbox.
Outlook is setup in Exchange server cached mode. I have searched the
Internet and found advice on checking/changing the following values in the
new Exchange Management Shell (the command line tool for managing Exchange

That message usually indicates the global setting has been exceeded (
Outlook 2007 being much better at this).

Have you tried sending from OWA? Restarting the IS?

Post by Miha
get-sendconnector shows the send connector has a MaxMessageSize of 15MB
(which I changed from the default setting of 10MB)
get-recieveconnector shows both the default (port 25) and client (port 587)
recieve connectors have a MaxMessageSize of 15MB (which I also changed from
the default of 10MB)
get-transportconfig shows MaxSendSize and MaxReceiveSize are 15MB.
get-Mailbox shows MaxSendSize and MaxReceiveSize are unlimited.
I've restarted the MS Exchange Transport Service twice, which had no effect
and then I've also rebooted the server. I can receive file attachments
larger than 10 MB sent from the Internet (outside of the exchange server,
not user to user within), so that limit change from 10MB to 15MB seems to
have taken effect, but sending files larger than 10MB inside organization
doesn't work.
Any ideas what to do next?
Regards,Miha

Miha

2008-09-16 14:01:10 UTC

Permalink

Strange, it started working during the night :-) Maybe Exchange needs some
time to get it :-)

Post by Andy David {MVP}

That message usually indicates the global setting has been exceeded (
Outlook 2007 being much better at this).
Have you tried sending from OWA? Restarting the IS?

Beoweolf

2008-09-28 00:46:03 UTC

Permalink

At that size (10Mb +) I suspect that your ISP is diddling with the filtering
mail. There has been an increase surreptitious delay at peak times large
sized email...which is released later, after hours or once congestion
subsides. This is one way ISP's can mask the fact that they are near or at
the limit of their capacity.

You can change your internal settings as much as you want, but it possible
that the issue is not at your end, matter of fact may not even be your ISP
either. Anywhere in the transit path has the potential to "shape" delivery -
delaying larger message delivery is generally the first step.

Post by Miha
Strange, it started working during the night :-) Maybe Exchange needs some
time to get it :-)

Post by Andy David {MVP}

That message usually indicates the global setting has been exceeded (
Outlook 2007 being much better at this).
Have you tried sending from OWA? Restarting the IS?

Andy David {MVP}

2008-09-28 02:55:44 UTC

Permalink

On Sat, 27 Sep 2008 17:46:03 -0700, "Beoweolf"

Post by Beoweolf
At that size (10Mb +) I suspect that your ISP is diddling with the filtering
mail. There has been an increase surreptitious delay at peak times large
sized email...which is released later, after hours or once congestion
subsides. This is one way ISP's can mask the fact that they are near or at
the limit of their capacity.
You can change your internal settings as much as you want, but it possible
that the issue is not at your end, matter of fact may not even be your ISP
either. Anywhere in the transit path has the potential to "shape" delivery -
delaying larger message delivery is generally the first step.

If the message is sitting in the outbox, it has nothing to do with the
ISP.

Post by Beoweolf

Post by Miha
Strange, it started working during the night :-) Maybe Exchange needs some
time to get it :-)

Post by Andy David {MVP}

That message usually indicates the global setting has been exceeded (
Outlook 2007 being much better at this).
Have you tried sending from OWA? Restarting the IS?